Frequently Asked Questions

  • What areas do you serve?

    We serve Evanston, Illinois and surrounding areas. Contact us to confirm service availability in your specific location.
  • Do you offer same-day cleaning?

    Yes, we provide same-day and occasional cleaning services when our schedule allows. Call us to check availability for your preferred date.
  • What's included in your cleaning service?

    Our comprehensive cleaning includes all major areas of your home with attention to detail and quality you can trust.
  • Do you clean commercial properties?

    Yes, we offer commercial cleaning services for businesses. We can customize our service to meet your specific business cleaning needs.
  • What are your hours?

    We're available Monday through Friday 8 AM to 5 PM, and Saturday 8 AM to 3 PM. Call during these hours to schedule.
  • Do you provide move-in cleaning?

    Yes, we specialize in move-in and move-out cleanings to help make your transition smooth and stress-free.
  • How do I schedule a cleaning?

    Simply call us at (847) 869-6243 during business hours or use our online scheduling to book your preferred cleaning date.
  • Do you offer recurring cleanings?

    Yes, we provide weekly, bi-weekly, and monthly recurring cleaning schedules to keep your home consistently clean.
  • Do you offer seasonal cleaning?

    Yes, we provide seasonal deep cleaning services to help prepare your home for different times of the year.
  • Do you have any current specials?

    We regularly offer cleaning specials and promotions. Call us at (847) 869-6243 to learn about current deals and discounts.
  • How long does a typical cleaning take?

    Most standard home cleanings take 1-3 hours depending on size and condition. We work efficiently while maintaining thorough attention to detail throughout your home.
  • What should I do before you arrive?

    Simply clear surfaces of personal items and secure any valuables. We handle all cleaning supplies and equipment, so no preparation is needed from you.
  • Do I need to be home during cleaning?

    No, many clients provide access and leave during service. We're fully insured and trusted by Evanston families for secure, professional cleaning while you're away.
  • How often should I schedule deep cleaning?

    Most homes benefit from deep cleaning every 3-6 months, with seasonal cleaning addressing Illinois weather effects like winter salt and summer humidity buildup.
  • What cleaning supplies do you use?

    We bring all professional-grade supplies and equipment. Our products are effective for Illinois homes while being safe for families and pets in your living space.
  • Can you clean specific rooms only?

    Yes, we offer customized cleaning focusing on kitchens, bathrooms, or other specific areas. This flexibility works well for targeted deep cleaning or maintenance needs.
  • What if I'm not satisfied?

    We strive for complete satisfaction with every cleaning. If something doesn't meet your expectations, contact us within 24 hours and we'll address any concerns promptly.
  • Do you handle pet hair removal?

    Absolutely. Our cleaning process includes thorough pet hair removal from furniture, carpets, and surfaces using specialized equipment designed for effective pet hair elimination.
  • Can you work around my schedule?

    Yes, we offer flexible scheduling including early morning and weekend appointments. Our goal is accommodating busy Evanston professionals and families with convenient timing.
  • What makes your service different?

    We combine systematic cleaning methods with local Illinois expertise, understanding how seasonal weather affects homes while delivering consistent, reliable results every visit.
Contact Us